List the steps in a basic problem-solving process.

List the steps in a basic problem-solving process.

• A. Define the problem, generate options, evaluate and select a solution, implement, and evaluate.
• B. Define the problem, assign blame, implement, assess.
• C. Gather data, guess, implement, review.
• D. Plan, act, check, report.

Answer: (A)

A solid, systematic problem-solving process starts by clearly defining the problem, then generating a range of possible solutions, evaluating those options to select the best one, implementing the chosen solution, and finally evaluating the results to confirm the fix and learn for next time. This sequence keeps you focused on what to solve, explores multiple approaches before acting, and checks effectiveness after implementation. Other options miss essential parts: assigning blame isn’t part of solving the problem; guessing skips the careful evaluation of alternatives; and planning-acting-checking-report compresses or shifts steps without ensuring you first develop and compare viable options.

A solid, systematic problem-solving process starts by clearly defining the problem, then generating a range of possible solutions, evaluating those options to select the best one, implementing the chosen solution, and finally evaluating the results to confirm the fix and learn for next time. This sequence keeps you focused on what to solve, explores multiple approaches before acting, and checks effectiveness after implementation.

Other options miss essential parts: assigning blame isn’t part of solving the problem; guessing skips the careful evaluation of alternatives; and planning-acting-checking-report compresses or shifts steps without ensuring you first develop and compare viable options.